Welcome to Alis Taxi Service
At Alis Taxi Service, we’re more than just a taxi company – we’re your local transport partners, deeply rooted in the heart of West Oxfordshire. Proudly serving Carterton, Brize Norton, Burford, and the surrounding communities, we’ve built our reputation on reliability, professionalism, and genuine care for our passengers.
Founded with a simple mission: to provide safe, comfortable, and dependable transport services that connect our local communities and beyond. Whether you’re a resident, visitor, or serving at RAF Brize Norton, we understand the unique transport needs of our area and are committed to exceeding your expectations every time
Our Story
Alis Taxi Service was born from a passion for serving our local community. As long-time residents of West Oxfordshire, we recognized the need for a taxi service that truly understands the area – from the bustling streets of Carterton to the historic charm of Burford, and the important role of RAF Brize Norton in our community.
Why we are the best?
🏠 Unmatched Local Knowledge
Unlike national chains or distant operators, Alis Taxi is rooted in the heart of West Oxfordshire. Our drivers aren’t just passing through – they’re your neighbors, friends, and community members who have intimate knowledge of every street, shortcut, and local landmark.
What this means for you:
- Fastest routes avoiding traffic hotspots and roadworks
- Local insider knowledge about events, road closures, and optimal timing
- Personal recommendations for local attractions, restaurants, and services
- Cultural understanding of military schedules at RAF Brize Norton
- Historic route knowledge through Burford’s medieval streets without damage
Area Specialization
While other companies spread themselves thin across multiple counties, we’ve mastered our local area:
- Carterton expertise – Every residential area, business park, and community center
- Brize Norton authority – Official RAF transport provider with security clearance
- Burford heritage knowledge – Respectful navigation of historic streets and tourist areas
- Village connections – Comprehensive coverage of surrounding hamlets and rural areas
⭐ Exceptional Service Standards
Personalized Customer Care
We treat every passenger as an individual, not just another booking number:
- Remember your preferences – Regular customers never have to repeat their requirements
- Flexible to your needs – Whether you prefer conversation or quiet journeys
- Accommodating requests – Special stops, preferred routes, or timing adjustments
- Personal touch – Greeting regular customers by name and asking about family
Reliability You Can Depend On
Our reputation is built on being there when we say we will:
- 99.8% on-time performance – Industry-leading punctuality record
- Real-time tracking – You always know exactly where your driver is
- Proactive communication – Updates about delays or early arrivals
- Backup systems – Multiple vehicles available if unexpected issues arise
Professional Excellence
Every aspect of our service reflects our commitment to professionalism:
- Smart, courteous drivers who represent you and our community well
- Immaculate vehicles cleaned and maintained to the highest standards
- Professional appearance – Clean uniforms and well-groomed presentation
- Respectful service – Appropriate for business, family, or social occasions
👨💼 Best Drivers in the Business
Rigorous Selection Process
Our drivers aren’t just anyone with a license – they’re carefully chosen professionals:
- Enhanced DBS checks – Comprehensive background screening
- Local licensing – Fully authorized by West Oxfordshire District Council
- Experience requirements – Minimum 5 years professional driving experience
- Character references – Personal and professional recommendations required
- Ongoing assessment – Regular performance reviews and customer feedback evaluation
Continuous Training Program
We invest in our drivers’ development:
- Customer service training – Professional interaction and communication skills
- Local knowledge updates – Regular briefings on area changes and developments
- Safety training – Advanced driving techniques and emergency procedures
- Disability awareness – Proper assistance for passengers with special needs
- Cultural sensitivity – Understanding diverse community needs
Driver Benefits = Better Service
Happy drivers provide better service:
- Competitive wages – Above-industry-standard compensation
- Flexible scheduling – Work-life balance for our team
- Career development – Opportunities for advancement and specialization
- Recognition programs – Rewarding excellent service and customer feedback
💰 Transparent, Fair Pricing
No Hidden Costs Policy
Unlike competitors who surprise you with extra charges:
- Upfront pricing – You know the exact cost before you book
- No surge pricing – Our rates remain stable during busy periods
- All-inclusive rates – No hidden fees for luggage, waiting time (within limits), or card payments
- Clear cancellation policy – Fair terms explained in advance
Competitive Value
We offer premium service at fair prices:
- Local market knowledge – Pricing that reflects real local conditions
- Volume efficiency – Our local focus allows competitive rates
- No expensive overhead – Savings passed on to customers
- Flexible payment options – Choose what works best for you
🌟 Customer Satisfaction Record
Outstanding Reviews & Ratings
Our customers speak for themselves:
- 4.9/5 average rating across all review platforms
- 95% customer retention rate – People keep coming back
- Word-of-mouth referrals – Over 60% of new customers come from recommendations
- Zero serious complaints – Unblemished record with licensing authorities
Real Customer Testimonials
“I’ve tried several taxi companies in the area, but Alis is in a league of their own. Always on time, always professional, and the drivers actually care about your experience.” – Sarah M., Carterton
“As a regular at RAF Brize Norton, I need transport I can depend on. Alis Taxi understands military schedules and has never let me down, even with last-minute changes.” – Squadron Leader James R.
“For our wedding in Burford, Alis provided flawless service. The driver knew all the historic streets and made our special day even more memorable.” – Emma & David T.
